Just got off the phone to Bostick technical department. A nice chap rang and asked for details of my problem. I explained and he asked me to hold. The phone call was then taken over by a very stuffy chap who clearly got out of bed the wrong side this morning. He informed me he runs a very busy technical department and he thinks my question is at best mischievous! I asked if he would be prepared to refund me as I feel I have been sold a product that doesnt live up to my expectations. He told me if I thought I had a serious complaint I should contact trading standards …. Which I will. I then informed the stuffy man that he has awful customer service skills and that his head office would be informed of this!
Good start to the day …. now off to see who else I can bother